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Terms & Conditions for Tours Purchased Online:
1.Cancellation
We must be notified of your cancellation by E-mail or online message 36 hours prior to your tour departure time.
(1) When the payment is made within 180 days with Paypal:
if we are notified of the cancellation more than 36 hours prior to your tour departure time, the full amount that you have paid will be refunded minus US $0.30 per Paypal fixed fee;
if we are notified of the cancellation less than 36 hours prior to your tour departure time, we will charge the fees that have already happened in the management and the rest could be refunded minus US $0.30 per Paypal fixed fee;

(2)When the payment is made more than 180 days ago with Paypal:
if we are notified of the cancellation more than 36 hours prior to your tour departure time, 90% of full amount that you paid will be refunded minus US $0.30 per Paypal fixed fee;
if we are notified of the cancellation less than 36 hours prior to your tour departure time, we will charge the fees that have already happened in the management and 90% of the rest could be refunded minus US $0.30 per Paypal fixed fee;

If you don’t notify us of your cancellation and don’t show up at the tour departure, the full amount that you paid CAN NOT be refunded.

2. Alteration
Please notify us by E-mail at least 36 hours prior to your tour departure time if you would like to change the date of tour. Once you have paid the tour successfully online, date changing is free of charge as long as we are notified in time.

If we are notified of your date changing request less than 36 hours prior to your tour departure time, we will charge the fees that have already happened in the management.

3.Other Requests
If you would like to submit any other special request once you have already successfully bought a tour, please contact our customer service as soon as possible by E-mail.