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What time shall we change room if we need to switch room on some particular date?
As our check-out time is 12:00 at noon. Normally the room is ready after that. But sometimes the former guests leave earlier and the room could be ready sooner. Please check at our reception and see if the room or bed that you would change into is ready. Otherwise, you can put your luggage in our free luggage room if you are in a hurry to go out when the room is not ready.
Can I choose a down bed of the bunks in the dorm?
The bunk beds are chosen by guests at random after check-in. You can not reserve a certain bed before your arrival.
Can I book one of your tours or night shows if I don’t stay in your hostel?
Yes. Our tours and night shows are open to all the guests. Just that you need to come to our hostel at certain meeting time if you take a daily group tour.
How long in advance do I need to book any of the Great Wall trips?
For the group tours - 6km hiking trip from Jinshanling to Simatai West, Mutianyu Fun trip, and 10km hiking from Jiankou to Mutianyu, you need to buy online at least 1 day in advance; if you prefer to pay in cash at reception, you need to pay before 18:00 in the afternoon for the next day’s trip. For any of the private trips, you need to book and pay at least 3 days in advance. If you would like to buy a private trip within 3 days, please contact our customer service by E-mail.
Do we take the same tour bus to get there and get back? Can I put something on the bus?
Yes. It is exactly the same tour bus that you take to go to any of the places and come back.
Can I go to one of your night shows on the same day that I go to one of the Great Wall trips?
We don’t suggest you choose the both events on the same day because the return time of the Great Wall trip depends on the traffic and the schedule would be really tight. Usually the group return between 18:00 and 19:30.
How does the group tour work in your company?
Group tour is a group of people participated by different means and the price is fixed per person. The departure time and meeting point are also fixed. There is a minimum group size for group tour.
How does the private tour work in your company?
The private tour is something that you can customize according to your demand. The price might differ according to the number of people. There is nobody else in the group except your private group. The departure time and meeting point are flexible depending on where you are. There is no minimum group size for private tour. Usually the price of group tour is much lower per person than that of private tour.
Can I customize my own itinerary for the bicycle tour?
Yes, you can, when there is only your group that has participated.
How long in advance do I need to book your bicycle tour?
The bicycle tour is rather flexible. You need to book one day in advance.
Why should I need to pay in advance for the tour?
Because we need to arrange the schedule as well as the vehicle and tour guide in advance. Some costs will happen before the tour departs.
Can I just buy the ticket for the night show from your hostel and go to the theater by myself?
Yes. You can. In this case you need to wait for us at the theater in time and we will give you the ticket there.
Can I take photos during the performance of the night shows?
I am sorry that the night shows don’t allow photos being taken during the performance.
Do you have free wifi?
Yes. We have free wifi. Please acquire the user name and password at our reception.
Do you have free breakfast? And what time is it open?
Yes. We provide free breakfast for each guest who stays in our hostel. It’s open from 07:30 a.m. to 10:30 a.m.