+86 10 8400 2429
How should I choose the date of accommodation on your website?
You should choose the date of your arrival as check-in date, and the date of your departure as check-out date. But the date you need to reserve is just till the previous day than your check-out date. For example, in the case that you would check in on 2 March and check out before 12:00 at noon on 6 March, you need to reserve the room or bed on 2,3,4,5 March for 4 nights.
What is your check-in and check-out time?
Normally our check-out time is 12:00 at noon and the room might be ready after that. But you can arrive and make the check-in registration at any time and put your luggage in our free luggage room till the room is ready.
What shall I provide if I would like to make a reservation?
We just need your full name, number of person, and choose what kind of room or bed you would like to reserve. Your reservation would be under the name you provide and just tell us your name on the reservation when you arrive. We need just one correct full name even if you reserve for several people.
What shall I provide when I check-in at the reception?
We need the valid passport with valid visa of EACH guest who would stay in our hostel. If your passport is at the visa office to get a visa extension. Please provide the legal paper issued by the police that serves as a temporary passport. If you don’t take your passport, we would need the copy or scanned file of three pages on your passport - the page of personal information, the page of your valid visa, the page of the last date stamp made by the customs when you enter China.
Is your reception open all the time?
Yes. Our reception is open for 24 hours and 7 days a week. Never close.
Where can I put my luggage after check-out?
You can put your luggage in our free luggage room after check-out till you depart.
What do you provide on the bed in the room?
We provide sheet, quilt, and pillow on the bed.
Is there a locker available in the room?
There are lockers in the 6/8-bed dorm. But you need to take and use your own lock to lock it. But there is NO locker in the 4-bed-room or triple room. You can use the free locker in public area.
Can I have a bed in the dorm that is only for women(men)? or is it mixed ?
I am sorry that all the shared rooms are mixed by men and women. But we have curtains on each dorm bed to have privacy.
Where can I put my valuable things?
You can store at our reception; or you can also use the automatic self-service free locker in the public area.
Is there a bathroom and toilet in the dorm?
Yes. Every room and dorm has a private bathroom EXCEPT one 4-bed-room, and it would be marked clearly in the description of the room.
What shall I take by myself for accommodation?
Please take your own shampoo, toothbrush, toothpaste, and towel. You can rent the towels from our mini-shop as well.
Is there a public toilet or shower room available if I stay in the room without a bathroom?
Yes. There are two public toilet and shower rooms. One is on the ground floor nearby the reception, and the other is in the basement. You can use either of them.
Do you clean the room every day?
Yes. We do clean every room regularly as well as the public area every day.
Can we have a key if we stay in one of the shared rooms?
No. I am sorry that we don’t have any key for guests who stay in the shared room. But we can open for you any time when you need. We can give you the key if you take the whole room as a private room. But you need to put the key back at our reception when you go out.
